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Basic plan
(Under 20 Calls A Month)
Only name, phone number & message taken
Only online email customer support
Service Level Agreement Rules
10 call credit included
Busy people
(Under 20 Calls A Week)
Name, number & message taken
Call forwarding option
Instant email & SMS notifications
24/7/365 service as standard
UK based staff full human service
Dedicated customer support and app access
Smaller companies
(Under 100 Calls A Week)
Remote switchboard services
Call triaging and on hold messages
Diary management services
Personalisation of call greeting & scripts
Multiple staff availability messages
Customer service outsourcing
Bigger companies
(Over 100 Calls A Week)
Tailor built scripts
Outbound Call Centre services
Bespoke CRM Integration
White labelled customer services and much
Live Chat management services
Email management services
Our answering services work
Click on the options to find out more about our call answering, virtual receptionist and customer service pricing information and package details. To discuss your requirements, don’t hesitate to get in touch. We offer call handling and customer service packages for every type of business.
Take your customer service to the next level with our Virtual Receptionist package including call triaging, on hold messages, personalised call greetings and scripts.
Step 1.
What Services Do You Need?
Frequently Asked Questions
What is an answering service agent ?
The primary role of an answering service agent is to handle inbound calls. In the context of Garage2global, our answering service agents take incoming calls for a whole host of businesses that have chosen to use our services and packages. Quite often, an answering service agent will need to manage several phone lines – as such, it’s important that they have all the relevant key skills, such as organisation, multitasking and, of course, customer service skills!
How can a telephone answering service benefit small businesses?
Telephone answering services provide small businesses with a professional image, 24/7 availability, and the ability to manage calls efficiently without the need for hiring additional staff.
Can a telephone answering service help with appointment scheduling?
Yes, many telephone answering services offer appointment scheduling as part of their services. They can manage calendars, schedule appointments, and provide reminders to clients.
How customizable are telephone answering services?
Businesses personalize scripts, instructions, and call-handling procedures according to their specific needs and brand identity
FOTAWP
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